As a Senior IT Engineer, my role is monitoring, fixing and replacing both cloud and physical/virtual on-premise servers amongst our client base. In addition, I assist the service desk and I am involved in client project development.
Since studying and completing a BSc in Computer Studies (Hons), I have completed various exams involving Microsoft SQL and am currently studying towards Microsoft accreditation. During the past 10 years with the Company, I have both supervised/managed the IT team and seen it grow from single digits to its current size. From this, I moved into the senior tech roles of being involved in virtualising physical servers, replacing PBX phones with VoIP and replacing servers with Microsoft 365 solution to assist in minimising client costs.
This year (2020) I celebrated my silver wedding anniversary. Four dogs and cats plus four children keep me busy, failing that then DIY (plastering / plumbing / electrics) and country pursuits fill my time with the added advantage our house has not burnt down yet.