IT Support in Norwich
Senior-led, SLA-backed, and based here since 2010. We manage your day-to-day IT, certify you for Cyber Essentials, build the software you need, and advise leadership teams across Norfolk and the wider East of England. Your first conversation is with someone who can actually fix it.
- NorwichHead office
- On-siteWhen it matters
- Since 2010Working with East-of-England organisations
IT support services for Norwich businesses
Our office is at White Lodge Business Park, Norwich, and we provide on-site coverage across Norfolk, Suffolk, and East Cambridgeshire. IT support here means a UK-based service desk with SLA-backed response, proactive monitoring and patching, Microsoft 365 and cloud, backup and business continuity, and independent procurement advice. We work in person where it counts, such as discovery, audit-day, and incident response, and remotely where that saves you travel cost. Senior consultants stay involved from the first conversation through to delivery.
Four capabilities. One team behind them.
Managed IT keeps everything running day to day. Cyber security, software, AI, and consultancy help you move forward. It all comes from one team that knows your organisation, so there's always a single, familiar point of contact.
Managed IT Services
Dependable, secure, proactive IT support that keeps your organisation running every day.
Cyber Security & Resilience
Certification, protection, monitoring, and a fast, senior-led response if anything ever goes wrong.
Software, Digital & AI
Custom software, workflow automation, and practical AI advice that saves your team real time.
Professional Services
Clear strategy, honest advice, and senior expertise to call on when the big decisions arrive.
IT support near Norwich, and across Norfolk
Plenty of the organisations we look after sit outside the city. We provide the same IT support to businesses, schools, and charities in Great Yarmouth, Dereham, Wymondham, Attleborough, North Walsham, Cromer, Thetford, Diss, and King's Lynn, and on into Suffolk and East Cambridgeshire. Same service desk, same senior consultants, same response times.
IT support across NorfolkQuestions we’re often asked in Norwich
Do you provide on-site IT support in Norwich?
Yes. Our head office is at White Lodge Business Park, Norwich, so on-site visits across the city are straightforward. We work remotely where that saves you time and cost, and in person where it counts: discovery, audit days, and incident response.
What does your IT support in Norwich actually cover?
Everything a growing organisation needs from one team: a UK-based service desk with SLA-backed response, proactive monitoring and patching, endpoint management, Microsoft 365 and cloud, backup and business continuity, and independent procurement advice.
Can you take over from our current IT provider?
Yes, and it is a well-trodden path. We start with a two- to four-week discovery of your current setup and contracts, produce a written transition plan with a day-one runbook, and run the switch senior-led with parallel running where it matters.
Can you get us Cyber Essentials certified?
Yes. Osiris is an IASME-accredited Cyber Essentials Certification Body, so we prepare you and certify you directly. For Cyber Essentials Plus we get you ready for the independent technical audit, built around passing first time.
Who do you work with in Norwich and Norfolk?
Commercial businesses, schools and education trusts, and charities across Norwich and Norfolk, and we have been doing so since 2010. The senior consultants you meet in the first conversation are the same people who deliver the work.
Looking for an IT partner with real depth in Norwich?
Book a 90-minute review. We'll talk through what you have, what's missing, and whether Osiris is the right team for you.