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Managed IT that keeps your organisation running.

We run your day-to-day IT so your systems stay up and your people keep working. Service desk, monitoring, devices, Microsoft 365, cloud, backup and procurement all come from one team.

  • UK-based
    Service desk
  • SLA-backed
    Response times you can plan around
  • Senior-led
    No offshore handoffs
Osiris service desk team working across support workstations.
Certifications and partnerships
  • IASME Cyber Essentials Certification Body
  • IASME Cyber Assurance Level 2, audited
  • NCSC Assured Service Provider for Cyber Advisor (Cyber Essentials)
  • Microsoft Solutions Partner

Everything your IT needs day to day.

Eight services that keep your IT secure and working, so your leadership team can stop worrying about it.

  1. Service desk

    Get help from a UK-based service desk with SLA-backed response, where the engineer who picks up your ticket sees it through.

  2. Monitoring and maintenance

    We monitor and patch your devices, servers, network and cloud, so most problems are fixed before anyone notices.

  3. Endpoint management

    Manage laptops, desktops and phones through Intune or Jamf, with encryption, conditional access and remote wipe for lost devices.

  4. Microsoft 365 support

    We run your tenant day to day, from accounts and permissions to the security baseline and the right licence for each person.

  5. Cloud management

    Keep Azure, Microsoft 365 and AWS running well, with cost management that keeps your invoices predictable.

  6. Backup and recovery

    We back up your systems and test the restore, with a recovery plan that assumes ransomware could hit.

  7. IT procurement

    Buy hardware, software and licences that fit how your organisation works, and hear from us when the cheaper option is fine.

  8. Remote and on-site support

    We work remotely by default, with engineers on site from our Norwich office when needed and nationwide for project work.

Switching to us without surprises.

  1. 01

    Discover

    We review your systems, contracts and unowned risks over two to four weeks, then send you a written report.

  2. 02

    Plan

    We agree the transition plan, the day-one runbook and your SLAs, and show your leadership team the early wins by week two.

  3. 03

    Move

    Senior engineers run the transition and document every step, with old and new support running side by side where it matters.

  4. 04

    Run

    We look after your IT day to day and review it with you every quarter.

Senior Osiris consultant reviewing priorities with a client at a laptop.

Managed IT is the core of what we do.

Every ticket has an owner and every handover is documented. When something matters, a senior consultant joins the call.

Senior consultant · Managed IT practice

Reviewing your IT support contract?

Book a 90-minute review with no obligation. We'll go through your contracts and the gaps costing you money. It's the same team behind our IT support in Norwich and across Norfolk.