IT support in Cambridge and Cambridgeshire
We look after IT and cyber security for organisations in Cambridge and across the county from our Norwich office. Support is remote day to day, and a consultant comes to you when the work needs someone on site.
- UK-basedService desk
- Remote-firstOn site when it's needed
- IASMECyber Essentials Certification Body
- NorwichHead office
How we support Cambridge from Norwich.
Our team works from White Lodge Business Park in Norwich, and Cambridge support runs from there too. The service desk handles most requests remotely, because that's faster than waiting for someone to drive over.
When a job needs someone in the room, like discovery at the start of a contract or an audit day, a consultant comes to you, in the city or out in the towns.
One team owns the whole picture, so nothing falls between suppliers. Our managed IT services page sets out what's included and how a move from your current provider works.
IT support for Cambridge organisations.
One team runs the whole service, and visits for the work that needs someone on site.
UK-based service desk
Reach an engineer by phone or email, with SLA-backed response times and one owner for every ticket.
Monitoring and patching
We watch your devices, servers, network and cloud services, and patch on a schedule that fits your week.
Microsoft 365 and devices
We run your Microsoft 365 tenant and manage laptops and phones, with MFA, conditional access, encryption and lost-device controls.
Microsoft 365 supportBackup and recovery
Get backups set up with ransomware in mind and tested against real recovery scenarios.
Cyber Essentials
We're an IASME-accredited Certification Body, so we certify Cyber Essentials directly. For Cyber Essentials Plus, we get you ready for the independent audit.
About Cyber EssentialsOn-site visits
Consultants come from Norwich for discovery, migrations, audit days and project work anywhere around Cambridge.
The towns around Cambridge we support.
The same service desk and consultants cover the towns around the city, on both sides of the Cambridgeshire and Suffolk border.
IT support in Ely
Ely is the cathedral city of East Cambridgeshire, north of Cambridge on the A10, and we cover it on site. Along with Norfolk and Suffolk, East Cambridgeshire is where most of the organisations we certify for Cyber Essentials are based.
IT support in Newmarket
Newmarket sits over the county line in West Suffolk, east of Cambridge. Suffolk is part of the area we support from Norwich, so a Newmarket office gets our service desk day to day and a consultant on site when needed.
IT support in Huntingdon
Huntingdon is on the A14 north-west of Cambridge, in Huntingdonshire. Our service desk handles most of what a Huntingdon office needs remotely, from Microsoft 365 changes to patching, and a consultant visits when a job needs hands on hardware.
IT support in St Neots
St Neots is on the River Great Ouse in the south-west of the county, near the Bedfordshire border. Day-to-day support runs remotely and Cyber Essentials assessments go through the IASME portal, so the distance from Norwich doesn't slow either down.
Closer to our office, the same team provides IT support in Norwich and IT support across Norfolk.
Questions about IT support in Cambridge.
Do you have an office in Cambridge?
No. Our office is on White Lodge Business Park in Norwich, and we support Cambridge organisations remotely day to day, with a consultant on site when the work needs it.
Is remote IT support enough for a Cambridge office?
Yes, for most day-to-day requests, because fixing devices and Microsoft 365 remotely is quicker than waiting for a visit. We come on site for discovery, audit days, projects and anything that needs someone in the room.
Can you support a team split between Cambridge and another site?
Yes. Everyone deals with one service desk wherever they sit, and we deliver project work UK-wide if the other site is further afield.
Are you used to working with technical teams?
Yes. Our consultants are as comfortable discussing architecture with a CTO as costs with a finance committee.
Talk to us about IT support in Cambridge.
Book a 90-minute IT review with no obligation, and a consultant will show you where the gaps are.