January 2021
Norfolk Community Foundation, Candour and Osiris start an appeal for laptops and internet access for young people during the pandemic.
April 2022
The appeal becomes Plug the Gap Services CIC, a social enterprise that carries the work on across Norfolk.
Today
Our managing director, Phillip Roffe, sits on Plug the Gap's board, and Osiris still supports its work.
What donated kit has done so far.
- laptops and devices handed over to people who need them
- 120+
- device requests fulfilled for people and community groups
- 90+
- businesses and organisations have donated equipment
- 20+
- 4 requests in 2022
- 8 requests in 2023
- 38 requests in 2024
- 38 requests in 2025
- 45 requests in 2026
From Plug the Gap's donation and referral records, November 2026.
What young people say.
Read their stories“Thank you soooo… much for my laptop. So then it helps me do school work for my class dojo, so then I can research my facts for my PowerPoint. I can access my young carers Zoom meeting.”
“Basically, I’ve been able to get a lot more work completed with it being able to handle the programs I need being a graphic student. Furthermore, my online classes are no longer crashing and running smoothly, meaning I’ve been able to participate more.”
“The laptop has helped me stay on top of schoolwork during isolation periods as well as revision! It’s also helped me keep in contact with my friends during the pandemic.”
Visit Plug the Gap.
Donations, referrals and offers of help all go through Plug the Gap's own site.