Certified and accredited
See our trust centre
Who we are.
Founded in 2018, we’re based in Norwich and work UK-wide. We’re an IASME-accredited Cyber Essentials Certification Body and a licensed Defence Cyber Certification Body at Level 0.
A named senior person is accountable for your work, from the first conversation through to delivery and support.
We started in 2018 with managed IT for Norfolk organisations. Cyber security, software, AI advice and consultancy grew out of what those clients needed next, and that’s still how we decide what to take on.
Trusted by
- 2018
- Founded
- Norwich
- Head office
- UK-wide
- Coverage
- In-house
- Delivery
Values and mission.
Our mission
Secure, reliable IT that keeps organisations running.
We communicate clearly, often, and with care.
We take pride in our work, and go further than expected.
We take ownership of ourselves, our tasks, and our team.
Osiris is its people: we show up, get involved, and build each other up.
We make decisions that support our people and strengthen our community.
Our clients sit at the heart of everything we do.
We move quickly, solve problems, and keep our momentum.
We are ambitious, and committed to growing our business.
Meet the team.
The people you meet in the first conversation do the work, and they’re all in-house. You won’t be handed to an offshore team or to someone you’ve never spoken to.
Director
Phillip Roffe
Founded Osiris IT in 2018 and still sets the standard for how we look after the people who rely on us. He stays close to our longest-standing client relationships.
Managing Director
Oliver Holmes
Sets the direction for Osiris IT, oversees client relationships at leadership level and stays close to delivery across every practice.
Director of Technology
Jayden Blair
Leads the cyber, software and AI practices, and is the senior consultant on our highest-stakes work. He owns the technical roadmap behind every recommendation we make.
LinkedIn: Jayden Blair (opens in a new tab)
Commercial Director
Sam Palfrey
Runs commercial strategy, growth and partnerships. He agrees scope, terms and expectations with you before any work begins.
Sales Development Representative
Dennis Morales
Dennis finds new opportunities and builds relationships with organisations looking for the right IT support.
Principal Systems Engineer
James Myhill
James brings deep technical knowledge and leadership to our engineering team. He holds the Cyber Advisor (Cyber Essentials) certification for Osiris IT.
Business Analyst
Dan Liu
Dan turns what the business needs into plans our engineers can deliver.
Procurement Executive
Ewan Cameron-Hughes
Ewan manages our partnerships and vendor relationships.
Office Manager
Katie Emerson
Katie runs the office and coordinates our administration.
Administration Officer
Chrissie Nebbett
Chrissie keeps daily operations running and looks after our customers.
Service Coordinator
Amy Cowie
Amy leads our help desk. She makes sure every call and ticket reaches the right engineer, and keeps you updated until it's fixed.
Team Leader
Luke Ramm
Luke delivers hands-on technical support at client sites.
Senior Engineer
Arturs Voroniks
Arturs specialises in complex system architecture and infrastructure.
Senior Engineer
Noelle Davey
Noelle focuses on system performance and reliability.
Field Engineer
Archie Mayne
Archie delivers hands-on technical support and infrastructure work at client sites.
Hardware Technician
David Wood
David builds, repairs and prepares the hardware that goes out to our clients, from new machines through to replacement parts.
Junior IT Engineer
Robert Soanes
Bobby works on site at the schools we support, sorting out the IT problems that come up for teachers and office staff during the day.
Apprentice IT Engineer
Josh Bambridge
Josh is building his technical skills on our apprentice programme.
Apprentice IT Engineer
Natas Vaitekunas
Natas is building his technical skills on our apprentice programme.
Apprentice Onsite Engineer
William Ingle
Will looks after our education clients.
IT Engineer
Kate Gamble
Kate brings strong technical and problem-solving skills to our support team.
IT Engineer
Shane Smith
Shane specialises in network infrastructure and system administration.
IT Engineer
Marco White
Marco provides technical support and fixes problems for our clients.
Community impact.
Plug the Gap is our sister company, set up to get more people in Norfolk online. It takes laptops organisations no longer need, wipes and refurbishes them, and hands them to people referred by local charities.
From Plug the Gap's records, November 2026.
Where we work.
We’re based in Norwich and work on site across Norfolk and the East of England. Elsewhere in the UK, we support you remotely and visit when the work needs it.
Accreditations.
IASME Cyber Essentials Certification Body
We certify you directly, with no reseller margin in between.
IASME Defence Cyber Certification Body, Level 0
We assess defence suppliers at DCC Level 0 and issue the certificate.
Microsoft Solutions Partner
For the Microsoft technology we run and support for you.
Our certificates, policies and subprocessors are published in our trust centre.
Talk to our team.
Tell us what you need and we'll reply within one working day.